A Thoughtful Checkout. A More Confident Purchase.
From payment options and order totals to transaction verification and protecting sensitive information, this guide explains what to expect when shopping with Zenufaro™.
Christmas Shopping with Clarity and Care.
We want customers to understand how payments are presented, authorized and processed. The following information explains the checkout process, common payment questions and important security reminders.
Clear Payment Options
The available payment methods are shown during checkout so you can select an eligible option.
Payment Data Care
Payments are handled through Shopify and applicable payment providers, not by requesting card credentials through email.
Order Total Transparency
Review your products, charges, taxes, discounts and final total before completing payment.
Payment Methods
The payment methods currently available for your purchase are displayed during checkout.
Available options may vary depending on your location, currency, device, order details and the payment services enabled at the time your order is placed.
Please select one of the payment methods shown at checkout and follow the applicable instructions to complete your purchase.
Payment Authorization & Verification
Orders may be subject to transaction authorization, identity or payment verification and fraud-prevention review before they are accepted or fulfilled.
A bank, card issuer or payment provider may request additional verification, decline a transaction or place a temporary authorization hold on your account.
These decisions and authorization-hold periods are controlled by the applicable financial institution or payment provider.
Checkout Security
Checkout is processed through Shopify together with applicable payment service providers, using technical and organizational security measures intended to protect transaction information.
Zenufaro™ does not store complete credit or debit card numbers on its own servers.
Payment information is handled by Shopify and the applicable payment service providers involved in processing the transaction.
Please Keep Your Payment Details Private.
Zenufaro™ will not ask you to email your complete credit card number, debit card number, card security code or online banking password.
For payment-related questions, please contact customer support using the official information provided on this page.
Prices & Final Order Total
Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes where applicable, discounts and your final order total.
Prices on zenufaro.com are displayed in U.S. dollars (USD) unless another currency is clearly shown.
Please review your products, quantities, shipping information, discounts and final total carefully before completing payment.
Financial-Institution Charges
Your bank, card issuer or payment provider may separately impose foreign-exchange, international transaction, currency-conversion or other financial-institution fees.
These charges are determined and collected by the applicable financial institution or payment provider.
Such fees are not charged or controlled by Zenufaro™.
Discount Codes & Promotions
Valid promotional or discount codes should generally be entered before checkout is completed.
Please confirm that the applicable discount is reflected in your order total before submitting payment.
Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, usage limits, availability or other conditions presented with the applicable offer.
Declined, Pending or Duplicate Charges
If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary.
A pending amount may be a temporary authorization rather than a completed charge.
If you believe you were charged more than once for the same order, contact Zenufaro™ with your order number and relevant transaction details.
For your security, do not email complete card numbers, security codes or banking credentials.
Order Confirmation
After an order is successfully submitted, an order-confirmation message will normally be sent to the email address provided during checkout.
If you do not receive the confirmation email, please check your spam or junk folder and confirm that the email address entered during checkout was correct.
You may also contact Zenufaro™ customer support for assistance with locating your order.
Payment Questions
If you believe a payment was charged incorrectly or you have a question about checkout, please contact service@zenufaro.com .
Include your order number where available and a clear description of the issue.
For your security, please do not include complete credit card or banking information in your message.
Three Simple Checks Before Completing Your Order.
Taking a moment to review your checkout information can help avoid common payment and delivery issues.
Review Your Items
Confirm your product selections, sizes, quantities and any applicable promotional discounts.
Check Your Details
Make sure your contact email, shipping address and billing details are entered correctly.
Confirm Your Total
Review the displayed product cost, applicable shipping, taxes and final payment amount.
Helpful Answers for Your Peace of Mind.
These answers address some of the most common questions about checkout and payments.
Which payment methods does Zenufaro™ accept?
The payment methods currently available for your purchase are shown at checkout. Available options may vary by location, device, currency and the payment services enabled for your order.
Why was my payment declined?
Banks, card issuers or payment providers may decline transactions for various reasons, including verification, account restrictions or payment information issues. Please check the information entered and contact your bank or payment provider if necessary.
Is a pending payment always a completed charge?
No. A pending amount may be a temporary authorization hold rather than a final charge. The issuing bank or payment provider controls how and when applicable holds are released.
What if I think I was charged twice?
Please contact service@zenufaro.com with your order number and relevant transaction details. Do not provide full card numbers, card security codes or banking passwords.
Are prices always displayed in U.S. dollars?
Prices on zenufaro.com are displayed in USD unless another currency is clearly indicated. Your bank may apply currency conversion or other fees where applicable.
Can I use a discount code after paying?
Promotional codes should generally be entered before checkout is completed. Please review the final order total to confirm that your discount was applied.
Will I receive an order confirmation?
An order confirmation will normally be sent to the email address provided at checkout after a successful order submission. If it does not arrive, check your spam folder or contact customer support.
Can customer support ask for my full card details?
No. Zenufaro™ will not ask you to email your full credit or debit card number, card security code or online banking password.
Have a Payment Question? We're Here to Help.
If you have a question about payment authorization, duplicate charges, checkout information or your order confirmation, you may contact the Zenufaro™ customer-support team. Please include your order number where available and a clear description of your concern.
service@zenufaro.com Never include complete card numbers, card security codes or banking passwords in your message.Zenufaro™
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